Day 1

Yesterday, Sunday afternoon, as Bob was making final preparations on the camper, he broke a fitting on the outdoor shower. Unfortunately it isn’t the kind of part you buy at Home Depot, and we thought we might have trouble tracking down the part on the road. It was a long shot, but Bob sent an email to Chalet Inc. which is in Albany, Oregon, which we would pass through on the first day of our trip. The hope was that we could swing by and pick up the part. Amazingly 1 hour later, Chris, the owner of Chalet called Bob and said, “Sure we can help!” So today at noon we pulled into the factory parking lot, they handed us the part, and said, “Enjoy your trip, it’s on the house.” How is that for customer service!?